Acc444 Privacy Policy

1 Scope and Applicability

Welcome to acc444. This Privacy Policy explains how we collect, use, and protect your personal data. By using the acc444 website or app, you agree to this Privacy Policy.

This Policy applies to all acc444 services, products, websites, and mobile applications. We operate under a Curacao eGaming license and adhere to international data protection standards. We are especially committed to protecting the privacy of Bangladeshi players.

In this Privacy Policy, "we", "our", or "acc444" refers to the acc444 platform and its operating company. "You" or "user" refers to any individual registered with or visiting acc444.

2 What Data We Collect

To provide our services and improve your experience on acc444, we collect several types of information. Details are outlined below:

A. Information Provided at Registration

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postcode.
• Preferred language and currency.
• Username and password (stored in encrypted form).

B. Information for KYC Verification

• Scanned copy of National ID (NID) or passport.
• Proof of address document (utility bill or bank statement).
• Proof of payment method ownership.

C. Automatically Collected Information

• IP address and device information.
• Browser type, operating system, and screen resolution.
• Login times and duration spent on each page.
• Gaming activity and betting history.
• Data collected from cookies and tracking pixels.

D. Financial Information

• Deposit and withdrawal history.
• Payment method details (bKash/Nagad number, bank account, etc.).
• Transaction date, time, and amount.

3 How Your Information Is Used

Acc444 uses your data only for specific, fair, and transparent purposes. We never use your information for anything else without your explicit consent.

• Account Management: Registration, login, profile updates, and customer support.
• Payment Processing: Deposits and withdrawals processed securely.
• Legal Compliance: Compliance with KYC, AML (Anti-Money Laundering), and licensing requirements.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Contact: Important updates, promotions (with your consent), and support communications.
• Service Improvement: Improving the overall user experience.
• Responsible Gaming: Monitoring gaming behavior and providing assistance when needed.

4 Who Your Information Is Shared With

Acc444 never sells your personal data or shares it with advertisers or third parties. However, limited information may need to be shared in certain circumstances:

• Payment Providers: Shared with payment partners such as bKash, Nagad, Rocket, or banks solely to process transactions.
• Legal Authorities: In response to valid requests from courts or regulatory bodies.
• Licensing Authority: Required for Curacao eGaming audit purposes.
• Technology Service Providers: Partners who assist in operating acc444's infrastructure and work under strict confidentiality agreements.

5 Cookie Policy

Acc444 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain your login session and keep the platform running properly. Disabling these cookies may cause the site to not function correctly.
• Performance Cookies: To analyze which pages are visited most and which games are played most often.
• Functionality Cookies: To remember your language preferences, theme, and other settings.
• Marketing Cookies: Only with your consent — to show relevant offers and promotions.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

6 Data Retention and Deletion

Acc444 retains your data only for as long as necessary. All information is stored securely while your account is active. After account closure, certain data may be kept for a defined period as required by law.

Under Bangladeshi and international financial regulations, transaction records are generally required to be retained for 5–7 years. After this period, data is securely deleted. You may contact acc444 Support at any time to request deletion of your data — we will do our best to assist within the limits of applicable law.

7 Your Privacy Rights

As an acc444 member, you have several important rights that we fully respect.

8 Child Protection

Acc444 is a strictly adults-only platform. We do not knowingly collect or process data from anyone under the age of 18. Age verification is mandatory at registration, and KYC documents may be requested to confirm age in any case of doubt.

If we become aware that personal data has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you believe your child is using acc444, please contact our Support Team right away.

9 Security Measures

Acc444 employs industry-leading technical and organizational measures to protect your data. Our security infrastructure includes the following:

• 256-bit SSL/TLS Encryption: Every connection is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account login and withdrawals.
• Firewall & DDoS Protection: Server-level protection against advanced cyber attacks.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
• Data Backup: Secure, encrypted backups maintained on a regular basis.
• Access Control: Only authorized personnel are permitted to access the necessary information.

Please note that no online platform can guarantee 100% security over the internet. You also play a role in keeping your account safe — use a strong password, never share your login details with anyone, and report any suspicious activity to us immediately.

10 Third-Party Services & Links

Acc444 integrates certain third-party services — such as payment gateways, game providers, and analytics tools. These services operate under their own privacy policies and terms.

Acc444 is not responsible for the privacy practices of these third-party services. However, we ensure that all partners we work with comply with international data protection standards. We recommend reading their privacy policies before using any third-party service.

11 Privacy Policy Updates

Acc444 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you via your registered email or through a platform notification.

Continuing to use acc444 after any changes have been made means you accept the updated policy. The date of each update will be noted at the top of this page, so we recommend checking back regularly.

12 Get in Touch

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact the acc444 Data Protection Team:

• Email: [email protected]
• Live Chat: Available after logging in to the platform.
• Response time: typically within 24–48 hours.

Your privacy matters deeply to us. Thank you for trusting acc444.